Active Tasks

From the Active Tasks user interface (UI), you can see running and completed tasks for active jobs, review tasks, and work tasks. To access the interface, click Active Tasks in the left navbar on the Itential Automation Platform (IAP) welcome page.

Figure 1: IAP | Active Tasks

Active Tasks UI

Task visibility in the Active Tasks UI is limited to running manual tasks the user is authorized to work or completed tasks in the active jobs list. Tasks are organized by username and the user's group membership. The difference between claimed and unclaimed tasks is shown in the images below. A description of each numbered element is provided in the reference table that follows.

Figure 2: Release a Claimed Task

Figure 3: Unclaimed Task Ready to Claim

Label	UI Element	Function
1	Category Tabs	Show tasks for the relevant category: Available Tasks, My Tasks, Group Tasks, Scheduled. See the Task Categories section below for more information.
2	Task List	A list of running tasks the user is authorized to work.
3	View Workflow	Icon button to view job, related tasks, and task states.
4	Release Task	Icon button to release a running manual task.
5	Work Task	Icon button to work a manual task.
6	Claim Task	Icon button to claim a task.

Task Categories

Descriptions for each task category are presented in the table below.

Figure 4: Task Categories

View Available Tasks

When you access the Active Tasks interface from the IAP welcome page, the Available Tasks tab will open by default. From this tab, a list of running manual tasks in all currently active jobs is displayed.

To view an available task:

1. Click the View Workflow button.

   Figure 5: View Task Workflow

   

2. The workflow will open (in Job Manager) and the currently running task will be outlined in blue.

   Figure 6: Workflow Visualization

   

3. Click Recenter in the title bar (upper-right) to visually center (align) the workflow on the canvas. This feature is useful if you need to return the workflow to its initial center point and zoom level on the canvas.

4. Click the Close button to return to the Active Tasks list.

Claim or Release an Available Task

From the same Available Tasks tab, you can claim a task or release a running manual task.

To claim a task, click the Claim Task button.

• When you claim a task, the task becomes unavailable for others to claim and they can no longer see it from the Available Tasks view.
• Once you claim a task, your username will display under the Owner column.
• You will then see your claimed task under the Available Tasks and My Tasks tabs.

To release a task you have claimed and make it available to other users, click the Release Task button.

• You may do this from the Available Tasks or My Tasks tab views.
• The task will be removed from My Tasks and will display again in the Available Tasks list for other users to claim.

Work an Available Task

You can work a task in one of two ways.

1. Click the Work Task button in the Actions column of the the Active Task interface. The task is automatically claimed and unavailable to others.

   Figure 7: Active Tasks | Work Task

   

2. Alternately, click the View Workflow button to open Job Manager and then click the Job Details tab. From the Job Details page, click the Work Task button.

   Figure 8: Job Details | Work Task

   

Note: A user can only work a task they have claimed or created. Otherwise the task will need to be released before it can be worked by a different user.